Success Stories

This month our featured story is about a family that has gone through the circle of resources here at East Valley Family Services. The case started in the Differential Response Department and was later referred to the Family Resource Center. Through the Family Resource Center the family was able to receive food assistance and application assistance. The family already had a supportive advocate/caseworker through the Differential Response Program.  Now they had a caseworker from the Family Resource Center. It turns out the family was devastated due to financial and personal circumstances and lost a great deal of their belongings. As this story was told by the father, we later found out he had 16 year old twin boys and a 6 year old daughter The family had only 1 bed in the home where the wife, 6 year old daughter and father slept. The boys were sleeping on the floor. The family worked tirelessly to achieve their goals with the Differential Response Program and the FRC. The family was later offered an Adopt A Family Application. East Valley Family Services is very selective when it comes to this holiday program. You must be working on a case plan in order to be considered. After hearing this family's story, they were an obvious candidate. The family was adopted by one of our very generous and continuing donors. The donors were actually going out of town and were so eager to adopt this family, it took several of us to get everything situated in such a short amount of time. I am very pleased to announce the family will be receiving 3 twin mattresses. Not just any twin mattresses, the donor was specific! "The twin boys will be growing, said the wife. They need to have extra-long twin mattresses! What about the little girl? Does she need a mattress? I mean she's sleeping with her parents! She needs a mattress too right?" The donor has also been searching like crazy to find extra-long sheets and comforters for the family. It doesn't stop there! The donors purchased 3 mattresses, box springs, headboards and linens. The mattresses will be delivered and set up for the family as well! As you can see the circle of resources worked for this family. It also worked for East Valley Family Services. Once again, we were part of a journey, and witnessed a miracle through generosity from our community. That's East Valley Family Services, more than help, more than hope!

This month, our featured story is about a client who came to us seeking assistance on several resources.   He came to Nevada from Massachusetts and was eager to find work in the food service field. He was very surprised to find out what is required to work in the food service field here in Nevada.  First he needed to obtain a Nevada ID. Next, he needed to obtain a Health card.  He was referred to East Valley Family Services through a friend.  We were able to assist the client with obtaining his Nevada ID.  The client was also able to come in not once, but twice to complete the online test for his health card.  The client spoke English well enough to be understood but it was difficult for him to comprehend the words as they were written on the computer. The client brought in a friend to assist him with the process. I am pleased to announce that after 2 attempts, the client did pass his test and was able to obtain his health card.  He even brought it in to show how proud he was of his accomplishment.  The client was very thankful. The client spoke fluent French and Arabic and even offered his services as a translator if we ever had a client that needed assistance in this area. We are so pleased when clients accomplish their goals.  It is even more pleasing to see the client's joy about their own goal completion. 

Our featured story for this month is about a client who came to the Family Resource Center and was referred to various programs such as Pop Arts, and the Chance, Choice, Change Program. Through this program the client was able to receive hands-on employment training. Resume building, interview techniques and portfolio preparation. Nutrition is also covered through weekly lessons and recipe ideas are exchanged. There is homework that needs to be completed and clients are encouraged to be on time, ready to walk the steps towards self-sufficiency. This client attended for ten weeks. On days classes were not in session, he spent time at the Family Resource Center as a volunteer. The client also searched in our employment book on a daily basis for employment opportunities. The client spoke English as a second language and requested us to use English all of the time in his presence so that he could continue to enhance his English vocabulary and conversation. We are very pleased to announce the client informed us that he was recently hired at Palace Station in the restraint field. He was so excited to talk about his accomplishment. He was grateful for all that he learned here through the Family Resource Center and is still eager to volunteer with us when he is not working. Success stories like these are what make us feel proud to offer a circle of services that put clients on a successful path to self-sufficiency. We are glad to walk the path with our clients and they are appreciative as well.

This month our featured story is about a single father who's child was taken away by CPS. Originally, this referral was given to the Peer Parent Advocate Department as the father was in need of an advocate to go through the steps to re-gain custody of his infant daughter. This client was very upset by his unfortunate situation. Slowly, he began to build a trusting rapport with his Peer Parent Advocate. She then referred him to the Family Resource Center where he received assistance with bus passes to get to work, baby items for his daughter, and clothing items for himself as he was entering the work force and starting over. From the Family Resource Center he was referred to the Bears and Binkies Positive Parent Interaction classes held on site here at East Valley Family Services. The client was somewhat hesitant at first as he felt so many fingers had been pointed at him already. Now as part of his case plan, he was required to take parenting classes. After taking a moment to listen to how the client felt during this experience, it was clear to see how badly he wanted to do the right thing for his daughter. He began to understand the importance of a job, a safe home environment, budgeting, good nutrition and most important that life was no longer soley about him but of his daughter. This client continues to thrive during class. I am pleased to announce that due to follow through with his case plan and goals of our agency, he has now begun to have unsupervised visitation with his daughter. His Peer Parent Advocate and the Family Educator went to his home to lend support during his first visit. He cried for a moment as he was playing with her on the nice blanket he laid out for her. He said "this is one of the greatest moments of my life. I have worked so hard to have my daughter back in my life." We praised him on his accomplishment and were very proud to be part of such a life changing event for him and his daughter. Just another shining example of the fact we are more than help and more than hope.

This month our featured story is about a single father of an infant daughter. The father was originally part of the Peer Parent Advocate Program. He was referred to the Family Resource Center where he received assistance with SNAP, and EAP. He was also required to take parenting classes and was referred to the Bears and Binkies Program. After he completed the Bears and Binkies Program , he was referred to the Chance, Choice, Change Program. Through this father's time with East Valley Family Services, he learned the importance of budgeting, eating right and was given hands on skills on how to be the best father he can be. We were fortunate to visit his home during his weekly visit with his daughter. He was able to ask questions about his path to self-sufficiency and reunification to various Family Support Staff including his advocate. He was reunited with his daughter in August. In late August, he received a call from his daughter's day care provider. He was informed his daughter was running a high fever. As most of us know August is one of the hottest months of the year here in Las Vegas. The father picked up his daughter and he knew they would have to walk in the heat to catch the bus in order to get home. The father was not comfortable with his daughter's high fever, walking in the heat, taking a bus and then walking home in the heat. Instead, he took control of the situation and did something he felt was in the safety and best interest of his daughter. He called 911 and reported his daughter's high fever, and their location. The father and his child were transported to the local emergency room where the child was medically assessed. This father had been away from his daughter for 18 months and told his advocate he was going to make sure nothing happens to her. We are very pleased with stories like these. This father still contacts us and has even brought his daughter to visit. We are so proud of this father's accomplishment and that we were a part of the process.

 

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